Privacy Policy
Last updated: July 26, 2026
This Privacy Policy explains how Florereg, operated by Florere Game Limited, collects, uses, shares, and protects personal information when you visit or purchase from florereg.com, contact us, or otherwise use our services.
Information We Collect
Depending on how you interact with us, we may collect:
- contact and delivery details, including name, email, phone number, billing address, and shipping address;
- order and transaction information, including products viewed or purchased, returns, refunds, and payment confirmation;
- account and communication information, including messages sent to customer support;
- device and usage information, including IP address, browser, device identifiers, pages viewed, and interactions with the store;
- marketing preferences and information collected through cookies, pixels, and similar technologies.
Payment card details are processed by payment providers. We generally do not receive or store complete card numbers.
How We Use Information
We use personal information to operate the store, process payments, fulfill and track orders, provide customer support, manage returns and refunds, prevent fraud, maintain security, improve our products and website, comply with law, and send marketing where permitted.
How We Share Information
We may share information with Shopify; payment processors; fulfillment facilities; carriers; customer-support, analytics, advertising, review, and email providers; professional advisers; authorities where legally required; and parties involved in a business transaction. These parties may process information in countries other than your own.
Cookies and Advertising
We and our service providers may use cookies and similar technologies to operate the store, remember preferences, measure performance, detect fraud, and provide advertising. Available cookie or privacy controls can be accessed through the store’s privacy choices interface where provided. Browser settings may also allow you to block or delete cookies, although parts of the store may not function properly.
Your Choices and Rights
Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, or an opt-out from certain targeted advertising, sale, or sharing of personal information. These rights may be subject to legal exceptions and identity verification.
You can unsubscribe from marketing emails using the link in the email. Transactional messages about orders or accounts may still be sent.
Data Retention
We retain information for as long as reasonably necessary for the purposes described above, including order fulfillment, customer support, fraud prevention, accounting, legal compliance, and dispute resolution.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No transmission or storage system can be guaranteed completely secure.
Children
Our services are not directed to children, and we do not knowingly collect personal information from children below the age at which parental consent is required in their jurisdiction.
International Transfers
Your information may be transferred to and processed in countries outside your residence. Where required, we rely on recognized legal safeguards for international transfers.
Third-Party Links
The store may contain links to third-party websites. Their privacy practices are governed by their own notices, and we are not responsible for their content or practices.
Changes to This Policy
We may update this policy to reflect changes in our practices, services, or legal obligations. The revised version will be posted on the store with an updated date.
Contact Us
For privacy questions or rights requests, email support@florereg.com.
Florere Game Limited
Rm A 12/F ZJ 300, 300 Lockhart Rd, Wan Chai, Hong Kong
Website: florereg.com