Terms of Service
Last updated: July 26, 2026
These Terms of Service govern your use of florereg.com and purchases from Florereg. The store is operated by Florere Game Limited.
1. Agreement to These Terms
By accessing the website, placing an order, or using our services, you agree to these Terms and the policies linked on the website. If you do not agree, do not use the services.
2. Store Eligibility
You must be legally capable of entering a binding contract in your jurisdiction. If you use the store on behalf of another person or organization, you confirm that you have authority to do so.
3. Product Information
We aim to describe products accurately. Colors, packaging, dimensions, and minor design details may vary because of screens, production batches, or supplier updates. Material differences will not be used to substitute a fundamentally different product without appropriate notice.
This website is a brand owned and operated by Shenzhen Junhong Technology Co., Ltd. All transactions on this website are processed by Shenzhen Junhong Technology Co., Ltd.
Personal-care products must be used only as directed and with the safety information provided on the product page or packaging. Store content is general product information and is not medical diagnosis, treatment, or professional medical advice.
4. Orders and Acceptance
An order confirmation acknowledges that we received your order; it does not guarantee acceptance. We may reject or cancel an order for reasons including payment failure, suspected fraud, pricing error, stock unavailability, shipping restrictions, or misuse of promotions. If a paid order is cancelled by us, the relevant amount will be refunded.
5. Prices and Payment
Prices and promotions may change without notice. The amount presented at checkout is the amount submitted for payment, excluding any duties or taxes identified as payable by the customer. You agree to provide current and accurate billing information.
6. Promotions
Discounts, bundles, gifts, and limited-time offers are subject to the terms displayed with the offer. Promotions may not be combined unless expressly stated and may be limited by customer, household, order, region, or inventory.
7. Shipping
Processing, tracking, delivery estimates, customs charges, address issues, and missing-package procedures are governed by our Shipping Policy.
8. Returns and Refunds
Returns, damaged-item claims, and the 180-Day Satisfaction Guarantee are governed by our Return & Refund Policy. The guarantee applies only to products that display it on their product page.
9. Acceptable Use
You may not use the website for unlawful, fraudulent, abusive, or harmful activity; interfere with its operation; attempt unauthorized access; submit malicious code; or copy or exploit store content in violation of applicable law.
10. Reviews and User Content
Any review or content you submit must reflect your genuine experience and must not be false, unlawful, defamatory, infringing, or misleading. You grant us a non-exclusive right to display and format submitted content for store and marketing purposes, subject to applicable law and our Privacy Policy.
11. Third-Party Services
The store may use or link to third-party services such as Shopify, payment providers, carriers, analytics providers, and social platforms. Their services may be governed by separate terms and privacy notices.
12. Disclaimer and Liability
To the maximum extent permitted by law, the website and services are provided without warranties beyond those expressly stated. We are not liable for indirect or consequential losses that were not reasonably foreseeable. Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded.
13. Indemnification
To the extent permitted by law, you agree to be responsible for losses resulting from your unlawful use of the services or material breach of these Terms.
14. Changes
We may update these Terms to reflect changes in our services, operations, or legal obligations. The updated version will be posted with a revised date.
15. Governing Law
These Terms are governed by the laws applicable to Florere Game Limited, without limiting mandatory consumer protections available to you under the laws of your place of residence.
16. Contact
Email: support@florereg.com
Website: florereg.com
Business: Florere Game Limited
Registered address: Rm A 12/F ZJ 300, 300 Lockhart Rd, Wan Chai, Hong Kong